DRUID 8.10

Deployment Dates

The table below lists the deployment date of DRUID v8.10 across DRUID Clouds. To view the DRUID Releases Calendar, see Druid ChatBot Releases.

Note:  We’re rolling out version 8.11 in PROD-US ahead of schedule! Originally set for March 13, the deployment will now happen on March 3 (morning, EET). Since we only deploy even-numbered versions in PROD environments, this release also includes all features and fixes from version 8.10. This is a one-time exception to get the latest updates out sooner—everything in the release remains the same.

Druid Cloud Community

*.community.Druidplatform.com

Druid Cloud US

*.us.Druidplatform.com

Druid Cloud Australia

*au.Druidplatform.com

Druid Cloud West-Europe (PROD)

*.Druidplatform.com
February 13, 2025 March 3, 2025 March 13, 2025 March 13, 2025

These release notes give you a brief, high-level description of the improvements implemented to existing features.

If you have questions about your DRUID tenant, please contact support@Druidai.com or your local DRUID partner for more information.

Connector Host Upgrade Recommended!  This release includes features that require upgrade of your DRUID Connector Host:
  • DRUID Data Service Connector – improved GROUP BY in custom queries

What's New

  • DRUID NLU with LLM – Technology Preview. This release introduces NLU intents classification with LLM. By setting the NLU.NER.Classification.ModelType parameter to LLM, you can leverage a large language model for intent classification.

    • Built into the Flow Predict Engine, this model automatically learns from flow intents and training phrases, improving intent recognition without requiring extensive manual classification. It streamlines the authoring experience, reducing the effort needed to define and refine intents within flows.

    For information on how to configure it, see section NLU Intents Classification with LLM.

    Note:  This model currently does not support Named Entity Recognition (NER).

Improvements

  • WhatsApp channels - receiving voice messages. Your bot can now process voice messages on WhatsApp without the need to activate the native Voice (MS Cognitive Service) channel. Simply configure the WhatsApp channel to support voice messages directly.

    • For more information, see WhatsApp Meta Channel or WhatsApp Vonage Channel.

  • DRUID Data Service Connector – improved GROUP BY in custom queries. In this release, the GROUP BY functionality in custom queries has been enhanced. You can now group data not only by aliases but also by column names, following standard SQL grouping conventions. This improvement provides greater flexibility and alignment with SQL query practices. For more information, see Filter using DRUID custom query.

  • Feedback Options in Web Chat. You can now enable feedback options in web chat to collect user reactions (thumbs up or thumbs down) on bot responses. This feature helps improve bot interactions by capturing and storing feedback for analysis. For more information, see Feedback Reactions in Web Chat.

  • Resizable web chat snippet. With this release, the web chat snippet is resizable both vertically and horizontally, allowing users to adjust the chat window for better readability and usability.

  • Knowledge Base – filter search results. With this release, you can filter search results within the Knowledge Base, allowing for more precise and efficient searches. The filtering options include data source type, document type, and the ability to exclude results from specific data sources or elements, providing greater control over search refinement.

  • Bot Summary – Export dashboard as PDF. You can now export the Bot Summary dashboard as a PDF, with the option to export either the current page or all pages for easier reporting and sharing.

Bug Fixes

  • DRUID Data Service - Delete All records. Fixed an issue where the Delete All operation was limited to removing only 1000 records, instead of all records in the data set.